- All Plans are on Pre-Pay basis and such charges are not refundable.
- The Plan charges are exclusive of GST (18%).
- Plans are subject to Guidelines, Directions, and Orders issued by TRAI and DoT.
- The company shall hold the rights to make any changes in the T&C.
- Installation charges paid to company will not be refunded.
- Company will refund the amount taken ( For new connection )only if the site is found to be Non-feasible.
- The security amount will be taken against the CPE(customer premises equipment).
- The company will take back the CPE (which should be the same as it was at the time of installation ) and will initiate the interest free security amount to the customer within a month’s time.
- Refund of the security deposit will be transferred only to the registered bank account/wallet linked with phone number registered with the company
- The CPE installed at the customer’s end will be the company’s property.
- The speed committed under a plan is till the LAN port. WiFi Speed is dependent upon client premises in-house inclusion and client premises gadget execution..
- The Company will save the rights to adjust/pull out any limited time offer alongside offered delight (assuming any) and show something very similar in its site without notice to the Customer and such presenting will be considered on have been perused by the Customer.
- By presenting your data as well as reaching us through any medium like call, person to person communication channels, site, and so forth, you consent to get any limited time messages, material and be reached by company.
- All referenced plans are liable to change or cessation without prior information.
- Plans may vary depending on the location.
- OTT membership for Zee5 Premium is being offered at no additional expense on selected DNS full-Fiber membership plans on new connection and renewal.
